While the development of operating systems was always up to users, once we came to a very limited number of OS’es that are used and supported. The reason for that is enough obvious – operating system is a bit expensive to create. A huge amount of hardware available dictates strict rules to the potential developers of an “independent” OS.
In order to cover the expenses to create a desirable operating system, the operating system must be sold to a large number of customers and therefore must support all the customer’s hardware. On the other side, it also must run applications. The development of any commercial OS for PC is driven by those two “rulers”.
Opposite to that, open OS’es are more free in their rules, because they do not take any responsibility for the product. And that’s the thing we should not forget when comparing between different operating systems. Both commercial and open approaches have their advantages and disadvantages. Since we live in the world of capitalism the commercial development is just inevitable simply because that’s how it works.
But that does not mean that all the commercial organizations are equally good for the public. Their policies can differ a lot and it is important to understand which one is “public-friendly” and which is not.
The question about “what is Microsoft? is that a good thing?” has more actively sharpened in mind with the famous European issue about the Internet Explorer. For me personally the “problem” looks more than just idiotic. For the first, I consider a web browser program as an important part of an operating system the way like Notepad, Wordpad, Paint and Calculator. Even when I might not like the basic web browser integrated into the OS, it never prevents me to install and use more suitable one without any limitations (e.g. I like to use Firefox). At second, when Microsoft creates a product, shouldn’t it decide for itself if to include a web browser or not?.. And one more question, wouldn’t it be more useful to ask Sony when we will be able to install a Firefox on PSP? What about a honest concurrence of the commercial and open source developers on their beautiful console? I hope it is now more obvious about how ridiculous is the claim about Microsoft which just wants to ship their own solution for web browsing as a basic tool.
The point is that one should learn to see where is a monster and where is not. My answer is that Microsoft is a giant but not a monster. If you want a monster then buy Sony.
See, they aren’t monsters:

Now about hopes. The last years went by with a noticeable negative reaction on the Windows Vista. Many consider it a big failure of Microsoft, although some did get the desired features up there.
My opinion is that Vista is good enough but didn’t come in a right time in a right place. A huge amount of low-end computers were not ready for the Vista requirements but were labeled so though. A huge part of users were not ready for new Vista features because they weren’t presented well enough. As a result – bad sales, bad talks.
However it looks like Microsoft guys learned the lesson and the Windows 7 goes to be pretty good. Based on Vista, the new OS comes with many features that are understandable and clear.
For more details, read the Engineering Windows 7 blog.
This is how the Windows looked longer ago.
Bill Gates + Steve Ballmer take a ride
http://www.guidebookgallery.org/screenshots/win101